Shipping & Delivery
Crane products are exclusively crafted in the United States of America and have been for over 200 years. We are inextricably connected to the wellbeing of our community, family and partners, and their wellbeing will always be our top priority.
Can I still place an order?
Yes, we encourage you to place orders on Crane.com during this time, knowing that your deliveries may be delayed depending on your selection of printing process.
When will you charge my credit card?
Our payment process is automated, and your credit card will be charged at the time of placing your order. We understand that with significant delays in processing times, things may change and you may wish to make changes to your order. Our Customer Service team will be happy to assist you with any adjustments. Please email us at customerservice@crane.com.
UPS GROUND SHIPPING TIMES
IMPORTANT
Please refer to the map above for UPS transit times. Ground shipping within the US can take between 2 and 6 days.
*Some states fall into two UPS shipping regions, please review carefully.
Expedited Shipping for Personalized Orders
Please note that personalized orders have a processing time of 10-24 business days.. Once the order is complete it will be shipped by chosen expedited method - overnight or 2-day air.
International OrderS
We currently only ship to the United States, including Alaska, Hawaii, Puerto Rico as well as to Canada.
Duties and TaxeS
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. Duties and taxes, if imposed, are due when your order is delivered.
UPS GROUND SHIPPING TIMES
IMPORTANT
Please refer to the map above for UPS transit times. Ground shipping within the US can take between 2 and 6 days.
*Some states fall into two UPS shipping regions, please review carefully.
Expedited Shipping for Personalized Orders
Please note that personalized orders have a processing time of 3-8 business days (see above). Once the order is complete it will be shipped by chosen expedited method - overnight or 2-day air.
International OrderS
We currently only ship to the United States, including Alaska, Hawaii, Puerto Rico as well as to Canada.
Duties and TaxeS
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. Duties and taxes, if imposed, are due when your order is delivered.
UPS GROUND SHIPPING TIMES
IMPORTANT
Please refer to the map above for UPS transit times. Ground shipping within the US can take between 1 and 6 days.
Note that some orders cannot be shipped via UPS and will be sent out via USPS. Our stationery products ship from Massachusetts.
*Some states fall into two UPS shipping regions, please review carefully.
Expedited Shipping for Personalized Orders
Please note that personalized orders have a processing time of 3-8 business days (see above). Once the order is complete it will be shipped by chosen expedited method - overnight or 2-day air.
International OrderS
We currently only ship to the United States, including Alaska, Hawaii, Puerto Rico as well as to Canada.
Duties and TaxeS
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. Duties and taxes, if imposed, are due when your order is delivered.
About us
When you reflect upon your past, it's easy to see how inidividual moments aligned to lead you to where you are now.
Learn Moreour papers
Crane's high quality paper is made from cotton for premium softness and texture.
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